Welcome to the Berkshire School of Etiquette & Business protocol

We serve corporate clients, solo-entrepreneurs, the restaurant & hospitality industry, small businesses, colleges & universities, non-profits, Families & Individuals of all ages.

SPECIALIZING IN:  Workshops, Corporate Retreats, Leadership Training, Keynote Speaking, Private Lessons & Custom Programs.

At the Berkshire School of Etiquette & Business Protocol individuals are empowered with the knowledge and skills of contemporary etiquette & business protocol to take action with confidence, in a spirit of cooperation and awareness of others, every day in every way.  In an ever-changing world, driven by more technology and less face-to-face interaction, we are called upon to act with civility and respect at home, in school and in the workplace.  By understanding and engaging in contemporary etiquette and business protocol, you enhance all your relationships, both personal and professional.   

Business and corporations continually seek ways to gain a competitive edge in a global economy, polish new hires and enhance the executive presence of leaders to increase productivity, encourage cooperation among employees and customers and to enhance profitability and business relationships. 

Suzanne Bates, Best Selling Author, "All The Leader You Can Be" states: 

We encourage leaders to become well acquainted with executive manners and behaviors. Knowing how to comport yourself in every situation is another indication of your suitability and readiness for senior roles.  In the "C-suite, protocol is rarely discussed but always noticed. Many a story has been told of CEOs taking prospective new hires to golf, dinner, or a social event, only to decide by the way they comported themselves that they weren't suitable for the job."

Restaurants and private clubs seek to maximize wait staff service and professional presence with etiquette training resulting in stellar customer experiences and increased revenue.

Colleges & Universities offer a competitive advantage to the student population when they value social skills just as much as academic success. A confident student, well versed in interviewing and dining skills, is often a valued hire.

Parents, as two-income wage earners, have less time to teach and instill good manners in children, and often desire an outside resource for credible and reliable information.

Individuals may engage our services on a private basis to acquire information and hands-0n dining experience required for an interview, business lunch or social engagement.

Become your personal and professional BEST with us!

Diane Massey, President & Founder

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